Shipping Policy


Purchases of physical goods are shipped from our respective warehouses by reputed logistics service providers. Please allow the following number of days for delivery from receipt of your order.

  • Domestic Orders – All domestic orders are processed within 1 business day (except for Public Holidays & Sundays). You can expect delivery of the order within 17-20 business days
  • ORDER DELIVERIES WILL BE MADE BETWEEN 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays
  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However, Richfeel takes no responsibility for goods signed by an alternative person